Shipping is available only within the contiguous United States (excludes Alaska and Hawaii).
Shipments to anywhere else must be handled by a freight forwarding company provided by the customer. The buyer is responsible to make ALL shipping arrangements and inform Restaurant Equipment Club, LLC. of the details.Any applicable fees (i.e. customs duties, taxes and customs brokerage fees, ect.) must be determined in advance and added to the order or the shipment cannot be made.
Standard packing charges (e.g., for wrapping, strapping to pallet) are disclosed in the listing. Additional protective packing (e.g., crating or box construction) is usually available. The buyer must request this service in advance and is responsible for any additional packing charges.
ONLY curbside delivery is offered. Restaurant Equipment Club does not offer or arrange for inside or white glove delivery.
Lift gate services are available for an additional fee. This service must be specified during checkout. The lift gate is approximately 8' wide x 6' long and may not be able to handle the specific equipment you are purchasing due to size or weight. Examples of this are walk-in boxes, deli cases, three door refrigerators and freezers, mixers and large ovens. Please contact a sales representative to be sure your unit is acceptable for this service. All heavy equipment deliveries are the customers responsibility to safely receive and lower from truck. We urge the customer to please be aware of what is being purchased and the delivery requirements.
Residential delivery is available for an additional fee. This service must be specified during checkout. Insurance on shipments is not a standard service. Signature services are not standard. The buyer may call to discuss options and fees. There is no expectation of a signed proof of delivery otherwise. Sales tax of 7% is charged on all items received in New Jersey. Sales taxes and fees for other states are subject to be added during order processing if charged by our suppliers.
Any minimum order fees charged by suppliers will be added to the invoice during checkout.
Free shipping promotions are granted with the agreement that the merchandise will be kept. Any amount disclosed as Shipping Promotion will be considered as part of original shipping costs during a refund calculation.
All requests for non-standard services must be made in writing to Restaurant Equipment Club, LLC.